Contact Synexa
Last updated: May 13, 2026
Email us or open a ticket from your account. We reply by email, usually within 1-2 business days.
Support
Account, billing, generation issues, refunds, bug reports.
support@synexa.art
Logged-in users can also open a ticket from Help & support — usually faster because we can see your account context.
Press & media
Coverage, interviews, product reviews.
press@synexa.art
Partnerships & affiliates
Creator program, affiliate program, integrations, API access.
partners@synexa.art
Abuse & legal
Report illegal content, DMCA, security disclosure.
abuse@synexa.art
Operating entity
Synexa is operated independently by its founders, Maxime Godefroid and Sebastian Berndt. For formal legal correspondence, use the abuse address above and we will route it to the right place.